Saturday, June 30, 2007

Heals - Tottenham Court Road

I have been coveting a silver pouffe at Heals for a while now, so as soon as I got my first full month's paycheck I ran to the Tottenham Court store. It was still there, under a pile of sheepskin rugs and assorted pillows and bean bag chairs. No price. I wandered around looking for a sales clerk to help me, but they were all otherwise occupied with yuppie & middle-class looking couples buying sets of furniture or expensive textiles. Finally, I managed to flag someone down. She begrudgingly looked the price up - £120. I had the cash, so I plonked down my debit card. She picked it up, and said. "We don't take electron," then turned her back on me. That was it. She didn't ask for another card, of which I have too many. She didn't ask for cash, nothing. I though "electron" was another name for debit cards. Now I know better. When I left, I couldn't help but notice the irony of the sign wishing me goodbye.

Perhaps it's not ironic, just honest.

The Heal's Building
196 Tottenham Court Road
London W1T 7LQ

020 7636 1666

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